Privacy Policy
Last updated: January 2025
1 Introduction
AutoRent.gr is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with GDPR and Greek data protection laws.
2 Data We Collect
We collect: contact information (name, email, phone), identification documents (driving license, ID/passport), payment information, booking details, and communication records. We may also collect device and usage data when you visit our website.
3 Purpose of Processing
We use your data to: process reservations and payments, provide customer service, send booking confirmations and updates, comply with legal obligations, improve our services, and with your consent, send promotional offers.
4 Data Retention
We retain your data for as long as necessary to fulfill the purposes described, comply with legal obligations, and resolve disputes. Booking records are kept for 5 years as required by Greek tax law.
5 Your Rights
Under GDPR, you have the right to: access your data, correct inaccuracies, request deletion, restrict processing, data portability, object to processing, and withdraw consent. To exercise these rights, contact us at privacy@autorent.gr.
6 Cookies
We use essential cookies for website functionality and analytics cookies to improve our services. You can manage cookie preferences through your browser settings.
7 Security
We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. Payment processing is handled by certified third-party providers.
8 Contact
Data Controller: AutoRent.gr, Thessaloniki, Greece. For privacy inquiries: privacy@autorent.gr. You may also lodge a complaint with the Hellenic Data Protection Authority.