Privacy Policy
Last updated: January 2025
1 Data Controller
The data controller for personal data collected via AutoRent.gr is "Creative Media" (sole proprietorship in the name of [HOLDER NAME], Voulgaroktonou 25, Kalamaria, Thessaloniki, Tax ID: [TAX ID]). For data collected by the partner rental agency at vehicle pickup (driving license, ID, vehicle return condition, billing details), the partner rental agency is the data controller and provides its own privacy notice.
2 Introduction
AutoRent.gr is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with GDPR (Regulation EU 2016/679) and the Greek Data Protection Law (4624/2019). AutoRent.gr is operated as an online booking platform — see our Terms of Use for details on the role of the platform vs the rental partner.
3 Data We Collect
We collect: contact information (name, email, phone), identification documents (driving license, ID/passport), payment information, booking details, and communication records. We may also collect device and usage data when you visit our website.
4 Purpose of Processing
We use your data to: process reservations and payments, provide customer service, send booking confirmations and updates, comply with legal obligations, improve our services, and with your consent, send promotional offers.
5 Data Retention
We retain your data for as long as necessary to fulfill the purposes described, comply with legal obligations, and resolve disputes. Booking records are kept for 5 years as required by Greek tax law.
6 Your Rights
Under GDPR, you have the right to: access your data, correct inaccuracies, request deletion, restrict processing, data portability, object to processing, and withdraw consent. To exercise these rights, contact us at privacy@autorent.gr.
7 Cookies
We use essential cookies for website functionality and analytics cookies to improve our services. You can manage cookie preferences through your browser settings.
8 Security
We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. Payment processing is handled by certified third-party providers.
9 Contact
Data Controller (Platform): Creative Media, Voulgaroktonou 25, Kalamaria, Thessaloniki, Greece. For privacy inquiries: privacy@autorent.gr. You may also lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).